Cloudways vs WP Engine

Yes, many managed cloud hosting providers offer discounts for new users during the first month. These offers let you try the platform at a lower cost before fully committing. At Cloudways, we are offering 30% off for the first 5 months on all web hosting plans, along with free migrations handled by experts and making it easier for you to get started with our managed cloud hosting platform.

Finding the best long term web hosting provider depends on performance, scalability, and transparent pricing. While many providers attracts users with low starting prices that jump sharply at renewal, Cloudways offers pay-as-you-go pricing to keep costs predictable. With managed cloud servers starting at $11/month, Cloudways provides enterprise-level performance, 24/7 expert support, and full scalability across top cloud providers like AWS, Google Cloud, and DigitalOcean. For small to medium bus

Every cloud hosting plan on Cloudways includes 24/7/365 support via Live Chat and our ticketing system. The Advanced and Premium Support add-ons offer exclusive benefits such as quicker response times and enhanced support access. For assistance, contact Cloudways support at '[email protected]'.

Yes, as part of DigitalOcean LLC, Cloudways is required to collect fiscal taxes (such as VAT, GST, or Sales Tax) from customers located in specific countries and U.S. states to comply with local regulations. The tax rate is determined by your billing address and will be listed as a separate line item on your monthly invoice. Registered businesses in most locations can apply for a tax exemption on future invoices by providing a valid Tax ID via the Cloudways Platform. Click to read more about how

It is a chance for you to familiarize yourself with Cloudways Platform and test its capabilities. No risk, no obligation, no credit card required and you can cancel anytime.

Yes, you can launch multiple servers of the same or different cloud hosting plans and providers. It is entirely up to you how many servers of which cloud hosting pricing plans and infrastructure provider(s) you launch.

Yes. There is no restriction on the number of applications you can launch on a single server.

Cloudways charges you hourly. This means you are charged only for what you use. As soon as you change your cloud hosting pricing plans, it will be reflected immediately on your invoice.

We use post-billing method and charge in arrears. Invoices are issued in the first week of every month for usage of services in the previous month. You will be notified by email of your invoices. For details, click here.

Yes, pricing varies by region. AWS and GCP have different prices for their infrastructure in each region. We pass those regional pricing differences along to customers. Generally, North America and Europe regions tend to be less expensive than Asia Pacific and South America.

Cloudways follows a pay-as-you-go model for bandwidth usage. This means you only pay for the additional bandwidth you consume beyond your plan's limit. On Amazon Web Services (AWS), bandwidth is billed on-demand at $0.12/GB for all regions. On Google Cloud Platform (GCP), bandwidth is billed on pay as you go basis at $0.10 to $0.17 per additional GB, varying by region. On DigitalOcean, additional bandwidth is charged at $0.02/GB.

Yes. The exact pricing for whichever configuration you choose will be visible while launching your server. Note that pricing may vary based on location for AWS & GCP servers.

Error logs are necessary for most WordPress troubleshooting. You can access the most recent 24 hours of PHP/Apache error logs in two different ways: how to access WordPress error logs.

We’ve outlined two methods for resetting your password, a traditional method and a method directly from the database: two ways to reset a WordPress password.

Here you will find a comprehensive list of WP Engine platform settings. Please reach out to our 24-hour Support team with any questions.

This article will cover how to import a database file into your WP Engine environment.

Follow this link for detailed instructions about how to update WordPress URLs.

Follow this link to learn more about how to solve problems when updating WordPress URLs.

Follow this link to learn more about understanding the WP Engine Error Logs.

Learn more about WordPress Backups and Restoring your website.

Learn more about copying to staging.

Learn more about common errors that WordPress users face and how to resolve them.

Learn how to purge your site cache in this detailed article.

Learn more about Improving Cacheability for WordPress websites.

Yes, learn more about how WP Engine works with LargeFS: Configuring Unlimited Storage with Amazon S3.

WP Engine will make the services available 99.95% of the time, excluding any excused downtime. The WP Engine SLA amends the agreement between WP Engine and customer and addresses the uptime guarantees in relation to the services we provide to you and your remedies for our failure to meet such guarantees.

We offer hosting solutions for WordPress websites and businesses of all sizes, from SMB to enterprise. We also offer eCommerce hosting and advanced solutions with customizable packages. See which hosting plan is right for your needs.

If you’re experiencing a technical issue on your website, please reach out to our 24-hour Support team and give us the opportunity to help you resolve it. Per our terms of service, account cancellations require a 30 day notice via our cancellation form.

WP Engine provides everything a WordPress website needs. Learn more about our award-winning hosting platform.

WP Engine is the most trusted enterprise platform for WordPress. Learn more about our enterprise hosting plans.

It’s free to migrate a site to WP Engine. Our automated migration plugin makes it simple.

Yes! Here’s the information needed to do a manual site migration.

It’s easy to launch a site with WP Engine, here’s how.

It’s possible to test your site on WP Engine after migrating without changing your DNS, just by editing a file on your computer.

This guide will take you through the process of exporting your database from your previous host, so that you can then migrate it to WP Engine.

Once you’ve downloaded your wp-content folder from your previous host, you can easily upload this folder or zip file to our Support Team so we can help you with this step of the manual migration process.

Learn more about transferable sites and environments.

Learn how to manage user roles on WP Engine.

The billing menu in your User Portal provides access to several plan-related functions, such as invoices, modifying billing info or changing your plan level.

Our pricing is partially based on the number of monthly visits to your site, we’ve provided as clear of guidelines as possible about which visits are considered billable.

When your number of visits exceeds your plan limit (here’s how we count visits), we charge you a small overage for each 1,000 visitors over your limit. If you are on a Startup, Professional, Growth, or Scale plan, the overage is $2 per 1,000 extra monthly visitors.

The WP Engine User Portal enables users to make many adjustments to their plans through upgrades, downgrades, and add-on features.

Follow this link to learn more about WP Engine’s Automated Migration plugin.

Yes, we recommend following this link to update plugins automatically with Smart Plugin Manager.

Follow this link to see our list of essential WordPress eCommerce plugins.

Follow this link to see the top 10 WordPress plugins on WP Engine.

Yes, follow this link to learn more about creating geographically customized content.

When hosting your WordPress site on WP Engine, you may need to connect directly to your website’s file system. On other platforms you may already be used to using FTP. At WP Engine we use SFTP which works the same, except it uses a layer of encryption for security and is restricted to a secured port. Read more about using SFTP on WP Engine.

Once you’ve downloaded your wp-content folder from your previous host, you can easily upload this folder or zip file to our Support Team so we can help you with this step of the manual migration process.

Git is a powerful development tool which enables developers or a development team to securely push code changes from their local machine to their site on WP Engine with the benefit of version control. Read more about using Git Push on WP Engine.

Here’s how to setup and connect to SSH Gateway. SSH, also known as Secure Shell, is the method of connecting from your computer to the web server where your site is hosted.

SSL/TLS certificates enable visitors to connect to your site with HTTPS, a secure protocol for exchanging information on the Internet. See more information on SSL (secure sockets layer) certificates.

Click here to learn more about adding SSL to your WP Engine site.

Yes, learn more about how to upload 3rd Party SSL Certificates.

Learn more about securing all URLs with SSL.

Learn more about obtaining free SSL Certificates with Lets Encrypt.

While we manage many parts of your website hosting, default email functionality on WP Engine is limited. Normal emails, such as password resets, will not typically have any issues sending. However, for robust email functionality, monitoring and scalability, we highly suggest utilizing a 3rd party email host.

We typically recommend using a 3rd party transactional mail provider such as Mailgun, Gmail, or Sendinblue. These services allow you to send emails from a specialized mail IP and will include a higher level of customization, such as more robust logging. See our full list of recommended email providers.

Learn more about DMARC Policies for Email Deliverability.

Learn more about sending Email Blasts on WP Engine.

Yes! With a dedicated security team specializing in WordPress behind it, our platform’s enterprise-grade technology automates threat detection to block 72M attacks daily while keeping your website vulnerabilities up to date. See more about WP Engine security protocols.

Yes, learn more about WP Engine’s enterprise-grade security.

Learn more about how to handle the WordPress update process.

Multisite for WordPress is a feature that allows you to create a “network” of subsites within a single instance of WordPress. Learn more about multisite for WordPress.

/support/what-is-wordpress-multisite/#Custom_Main_Site_DomainFollow this link to learn more about how to Add New Sites and Map a Custom Domain.

Follow this link to learn more about changing your Multisite Primary Domain.

Follow this link to learn more about Enabling Multisite on your WordPress website.