Hetzner

Servers have both a monthly price cap and a price per hour. Your server's bill will never exceed its monthly price cap. If you delete your Cloud Server before the end of the billing month, you will only be billed the hourly rate. We will bill you for each cloud server until you choose to delete them. Even if you aren't actively using your server, we will bill you for it.

Yes. All servers that have finished their creation process will be billed until they are deleted, regardless of their state. This is because, internally, we allocate full resources to servers regardless of their power state. And it enables rapid startup and boot times for you, the customer.

It is a feature for fast, flexible, and cost-effective (SSD based) block storage which you can attach to your Hetzner Cloud Server.

Every block of data is stored on three different physical servers (triple replication).

Each customer has a default limit for the number of Cloud resources that we simultaneously provide. If you would like to increase your limit, you can send a request to our support team by opening a support ticket via Hetzner Console. Our team will quickly review your request and, if everything is in order, they will increase your limit.

We want to keep adding new features and services and are always interested in hearing from you on how we can improve our product! There are several ways you can provide us with product feedback or feature requests: Via our forum: please post your request in the Hetzner Cloud Board Via email: send us your ideas to [email protected] Unfortunately, we cannot give you a detailed roadmap of what we are working on. However, you can keep up to date by following us on our social media chann

We have continuously expanded our cloud locations in recent years. In addition to Germany and Finland, we now also have international locations in Ashburn, Virginia; Hillsboro, Oregon (USA) and Singapore. We are constantly examining possible future locations. If you don’t want to miss the opening of a new location, subscribe to our newsletter or follow us on our social media channels.

Yes, if the subdomain is created as a separate domain in web hosting, email addresses can also be configured for it.

You can flexibly use all of the storage space in your web hosting plan for your emails, website, and databases.

If you exceed your storage space, you will be charged €1.09 (including 19% VAT) per GB per month. If your storage space requirements have increased significantly, you can either switch to a larger web hosting package or purchase a storage space add-on (for €1.00 per 10GB).

PHP is the programming language used by many websites (e.g., WordPress). Normally, every visitor who accesses a page requires a short-term “PHP process” to generate dynamic content. The more simultaneous visitors there are, the more PHP processes are needed. Two processes are often sufficient for small websites with little traffic, while heavily visited sites require more PHP processes.

The memory_limit in PHP determines the maximum amount of memory that a single script can use. For example, if the value is set to 192 MB, each script can use up to 192 MB of RAM during its execution. The memory limit therefore applies per process and not as a total budget for all processes. If the set limit is exceeded, PHP terminates execution and reports an error (“Allowed memory size exhausted”). This setting protects the server from excessive memory consumption.

Varnish is a cache that can be used with CMS systems (e.g., WordPress, Drupal, TYPO3). Frequently requested content is stored in the cache and can thus be delivered directly without having to query PHP or the database again. This significantly reduces the server load and results in much faster loading times. Previously, Varnish could only be activated on managed servers. Now you can use it starting with Webhosting S.

No, the web hosting packages do not include a domain. This must be booked separately. Domain registration is available from Hetzner starting at /year. Without a domain, many web hosting features, such as HTTP access for publicly hosting websites, mailboxes, Varnish, and much more, cannot be used.